Delivery

99% of orders are dispatched from our Melbourne warehouse within 24 hours after payment is cleared. All orders are shipped with Australia Post e-Parcel with tracking and signature on delivery.

Express shipping is available at additional cost. For next day delivery, please ensure your postcode is within Australia post Next Day Delivery network.

Returns

We offer 30 days money back guarantee on all orders. If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. The item must be returned in original re-saleable condition - Not opened, used or damaged and ready to be put back on the shelf.

Warranty

All products supplied by AZscanners come with 12 months limited warranty unless otherwise specified. Warranty covers defects in materials and/or workmanship. If a defect arises and a valid claim is received, AZscanners may at its option repair or replace the product.

Naturally the warranty cover does not extent to cover damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions.

Why Buy Scan Tools From Us?

AUSTRALIAN OWNED & OPERATED

We're 100% Australian owned and operated business operating from Melbourne head office and warehouses. 

30 DAYS MONEY BACK GUARANTEE

We offer 30 days money back guarantee on all orders. If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. The item must be returned in original re-saleable condition - Not opened, used or damaged and ready to be put back on the shelf.

CHANGE OF MIND RETURNS

We aim to make your buying experience as risk free as possible. We understand scan tools have different functionalities and compatibility systems, If you realise you did not buy the right product or wish to upgrade for better functionality, our 7 days change of mind return policy gives you a peace of mind if you realise the product you purchased is not suitable for the purpose, you can return it for exchange or refund.

Item must be in original condition not registered or updated. 

LOCAL SUPPORT 

Unlike many other online scan tool retailers, we have a committed team of expert technicians and customer support centres to help you with any questions you have before or after purchase. Another reason why our customers keep coming back.

FAST & RELIABLE SHIPPING

99% of orders are dispatched within 24 hours after payment is cleared. We offer free shipping on the vast majority of items, and deliver to every state in Australia. All orders are shipped with Australia Post e-Parcel with tracking and signature on delivery. Express shipping is also available at additional cost.

COMPETITIVE PRICES

Because we conduct our business purely online and source our products direct from the manufacturer, our overheads are much lower than other retailers so we’re able to pass on huge savings to our customers.